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WorkJam: Project Manager

WorkJam

This is a Full-time position in Montreal, QC posted September 1, 2020.

Project Manager WorkJam is leading the charge in redefining the digital workplace for the hourly-work economy.

Our team possesses passion, energy, and the drive to both win and to make a difference in the world.

Bring your competitive spirit, your love of innovation, and your desire to be at the forefront of an evolutionary change in our digital workforce.

Now is the time to become a leader in an exciting, fast growing company where your ideas, passion and commitment to excellence will have a direct impact on the products that we build, the new markets we create and the people that we engage.

Join our team for an intellectually challenging, fun and rewarding career as we transform the digital workplace.

About the WorkJam Platform WorkJams digital workplace platform is built to unleash the potential of the workforce by enabling employers to better communicate with and empower their hourly workers, enhance employee self-service and improve the customer experience through a more motivated and engaged staff.

For employees, WorkJam delivers more control over their schedule providing improved work-life balance, as well as the opportunity to develop skills and maximize their economic well-being.

Your Role The Professional Services Project Manager is responsible for the delivery of WorkJam services to our customers and partners, and the successful execution of the project plan.

The Project Manager establishes and executes procedures to ensure superior customer implementations of WorkJam software.

Your Responsibilities: Responsible for the delivery of WorkJam services on implementations of our software with customers and partners.

Responsible for all client interactions while ensuring delivery and implementation of new product features based on client requirements, meeting contractual objectives including milestone payments, working closely with the WorkJam Development Project Team.

Proactively manage project activities throughout the project lifecycle, including kick-off, scheduling, budget, and other factors necessary for success ensuring projects are delivered on-time, on-budget and within scope.

Develop and maintain client relationships, both with day-to-day client contacts and client executives especially Project Sponsors.

Work closely with client project management team to keep project on track.

Understands clients business and industry to provide strategies and support in implementation.

Lead key clients and internal meetings: Weekly status calls with client.

Regular steering committee meetings with client executives.

Regular executive updates.

Develop and maintain implementation plans, issue lists, and status reports throughout the project.

Guide and direct clients to optimal solutions to facilitate client success.

Regularly meet with and inform Director, Services and executive sponsors on status of projects, including escalation points, as needed.

Work closely with the functional consultants to make sure all deliverables are completed in accordance with the project plan.

Work with Development team on client requirements and timelines.

Travel as required some international.

Build/maintain relationships ensuring success of implementations.

Manage partners, as resources, for projects involving a sub-contractors ensuring the success of the implementation.

Your Attributes: Excellent planning and organizational skills / detail-oriented Ability to effectively manage customers and build relationships Experience working with all levels in an organization Aptitude to learn WorkJam product functionality Ability to handle multiple projects/clients at once Experience working with Software or IT Implementations is a requirement Experience with workforce management applications is a strong asset Must be a self-starter and effectively work under limited supervision Strong analytical and problem-solving skills Strong interpersonal, communication (oral and written), and presentation skills Team player Ability to travel up to 25% Bachelors degree or equivalent in related field 3-5 years of experience in project management Experience with JIRA a plus PMP Certification a plus Whats in it for You: Competitive Salary Excellent Benefits Package Great Work / Life Balance Are youpassionate about working in an innovative team?

Apply today!by Jobble