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Business analyst

Ciot Montréal inc.

This is a Full-time position in Montréal, QC posted December 2, 2018.

Reporting to the Project Management Office Director, the Business Analyst will collaborate with the PMO team in the identification, analysis and validation of the business needs for the ERP implementation. He will also participate to other specific projects or initiatives.

This includes: stakeholders interviews, business requirements identification and processes optimization. The incumbent will also need to develop and provide subject matter expertise on the application and the usage of the systems.


Main responsibilities:

  • Work in a strategic manner with the stakeholders affiliated with the ERP implementation (Epicor P21) on several levels such as business, technical and functional; this will entail process flow chart, documentation, data management and technical and functional requirements;
  • Provide to users technical and functional support to ad hoc request regarding IT Help desk and project management;
  • Perform any other related tasks.

Analyst components:

  • Identify, analyze, document and validate the company’s business needs and requirements in a cross-functional setting for one or more business fields ;
  • Design and recommend business solutions and strategies while analyzing the impacts on the organisation;
  • Take part in activities regarding quality control (business process reviews, impact analysis, role and responsibilities analysis, etc.);
  • Participate in scheduling and implementing system testing ;
  • Participate in the P21 Go live activities;
  • Collaborate in the optimisation of business processes;
  • Work in conjunction with internal consultants as well as the implementation team and managers.

Technical components:

  • Develop business requirements within the systems;
  • Specify business requests and translate into functional IT language;
  • Test programs and applications;
  • Modify current reports into Crystal report and adapt them to the needs of the organisation.


  • Bachelor Degree in Software Engineering or Bachelor of Commerce (B.Comm) Degree, specialisation in Information Technology or Business Technology Management. Any equivalent professional and academic experience will be considered;
  • Minimum of one (1) to three (3) years of professional work experience as a business analyst or equivalent role;
  • Excellent analytical, conceptual and technical skills;
  • Strong ability to synthesize and popularize information;
  • Good knowledge in requirements modeling and technical information documentation;
  • Strong communication abilities ;
  • Bilingualism (French and English, spoken and written);
  • Able to collaborate in a team environment;
  • Professional rigor and diplomatic demeanor;
  • Efficient time-management skills and a capacity to work under pressure;
  • Strong knowledge of technologies and software such as: Crystal Report and SQL, Microsoft Office Suite (advanced Visio and Excel);
  • Programming experience in Java and Epicor P21 (an asset).

If you wish to apply to this position, please send your resume via this site.

Skills Required

  • Education level: University
  • Work experience (years): None


Salary: N/D