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Tata Consultancy Services: User Experience / Communication

Tata Consultancy Services

This is a Full-time position in Montreal, QC posted April 3, 2021.

” Promote and collaborateon concept of personas and identify opportunities to implement and connect the dots across shared initiatives globally Provide support to requirements gathering, translating insight into user journey and persona data points to incorporate into larger platform and engagement Develop a fundamental understanding of our core businesses to drive discussions with identified business units, and other users that uncover key functional technology requirementsCommunications: Strong writing skills to draft and distribute global communications to desktop and mobile end user impacting changes to employees.

Excellent interpersonal and communication skills with the ability to multitask and adapt in a fast-paced environment.

Schedule and lead project kick-off calls to assess communication requests Work with key stakeholders to obtain communication requirements (e.G., support documentation, key dates, distribution lists) Handle initial drafts of communication and approval submission Manage communication calendar Adhere to the Firm’s writing style guide, ensuring that we produce high-quality and error-free content Work with team and key internal stakeholders to develop communication strategies in support of various Firm initiativesRequired Qualifications Self-starter, capable of taking initiative, seeking out and building relationships, and driving projects from concept to completion with minimal guidance Ability to work effectively in teams of technical and non-technical individuals 8 – 10 years of relevant experience Excellent written and oral communication skills A drive to learn quickly and deliver in a complex, fast-paced environment Ability to work in fluid environment and adapt as necessary”