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Tata Consultancy Services: Technical Writer

Tata Consultancy Services

This is a Full-time position in Montreal, QC posted April 4, 2021.

experience of information architectureRoles & Responsibilities Key content producer and technical writer for innovation communications, includingo Whitepapers and technical reports on emerging innovations o Public technical blog posts for organizationo Execution of social media strategy; innovation news, publications, and project successeso A bi-weekly innovation round-up newsletter Trend scouting, including:o The crowdsourcing and rationalization of innovation news o Management, review, and filtering of analyst material and media publicationso Tracking of emerging technology maturityo The production of technology radarso The creation and maintenance of leading supplier lists per technology trend Environment watching, including:o Tracking of the innovation movements of competitorso Orchestration of benchmarking exerciseso Monitoring of innovation moves and partnership by the industry, adjacent industries, and medium/large supplier enterpriseso Identify new patents and publications with applicability to organizationo Produce supplier reviews on demando Start-up scouting, tracking their creation and evolution.

Management of innovation ecosystems data in innovation management system.

Ideation management, including:o Use of knowledge of the innovation ecosystem to rate ideas Manage tagging and the linkages between ideas in innovation management systemo Lightly shape ideas for them to be consumable for the innovation engine Aid procurement processes by providing leading supplier shortlists and key selection criteria for emerging technologies.

Preparation of innovation ecosystems material to support dragon’s den and innovation council sessions.

Contribute to innovation performance measurement and reporting.

Fluent in English.

French is an asset.

Excellent written and verbal skillsSkills: Excellent written communication; ability to generate technical content for any audience Advanced research skills; ability to extract relevant information from large swaths of material rapidly and connect common ideaso Preferred: additional understanding of supply chain, manufacturing, trucking, shipping, and aviation industries Advanced knowledge of key innovation areas, including: o AI/ML, IoT, computer vision, advanced analytics, automation, and positioning technologies Additional knowledge of technologies and practices, such as:o Optimizers, UAVs, wearables, Extended Reality, Blockchain, autonomous vehicles, digital twins, edge computing, control towers, and data governance Build and maintain client aids that go beyond traditional documentation, such as online video, demos, guided tours, and other educational techniques.

Learn complex concepts, and communicate the information in a way that is engaging and understood by users.

Gather customer feedback on documentation to improve usability.

Ability to analyze and synthesize complex content.

Strong technical aptitude.

Ability to quickly learn new concepts and tools.

Excellent writing and proofreading skills.

Ability to write clearly and succinctly for multiple audiences using either formal or more casual tones.

Excellent work ethic and strong intellectual curiosity.

Desire and ability to innovate and improve upon current processes.

Experience creating infographics to more clearly communicate workflow processes and abstract topics.

Integrate use case and functional data into user documentation and examples.

Work with product managers, product marketing, and engineers to produce and maintain world-class documentation, including: User Guides, Integration Guides, API Developer Guides Adapt rapidly to a changing industry and be able to adjust responsibilities, time, and objectives accordingly.

Identify problem areas or structural deficiencies and proactively contribute to their improvement.

Research, write, edit and revise content that is both engaging and accessible to user personas with both non-technical and technical backgrounds.”