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Property Claims Specialist II


This is a Contract position in Montreal, QC posted September 14, 2021.

Job Description From coast-to-coast, our inspiring colleagues are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times.

With our team, you’ll bring this purpose to life every day by living our Values, being open to change, and pursuing your goals.

At Intact, we’ll give you countless opportunities to learn and grow, alongside a diverse and passionate community of experts – the best the industry has to offer.

You’ll be empowered to be your best self, do your best work, and make a meaningful impact.

Here, you can: shape the future of insurance, win as a team, and grow with us.

About the role We’re looking for a Property Claims Specialist II to join our growing team As a Property Claims Specialist II , you’ll be reporting to the Unit Claims Manager, Appraisal, and will be responsible for the inspection of property damage, restoration or replacement valuation.

This will be done via a mix of virtual review and onsite inspection.

The successful candidate will provide quality service, ensure prompt, quality of work and equitable settlement of claims in line with corporate policies and standards.

What you’ll do here: Conduct random and focused on site re-inspections to ensure satisfactory completion of repairs in accordance with contractors’ agreements, quality, timelines and estimate.

Compose summary reports on Rely vendor performance and, if necessary, formulate recommendations for further action.

Conduct virtual estimate reviews on XactAnalysis as assigned by manager.

Conduct field inspections to evaluate property damage and evaluate replacement or restoration requirements including direct and in-person contact with insured, claimants, and service providers.

Determine and/or establish key measures to monitor personal efforts and service levels.

Maintain current knowledge of insurance products as well as appraisal and investigation techniques and services.

Identify needs for process improvement and recommend changes to policies or procedures to maintain quality service and competitiveness.

Establish and refine best practices workflows.

Establish procedures and communication plans to ensure the workflows and business practices are executed consistently in all regional offices.

Qualifications What you bring to the table: A university degree or equivalent education combined with a minimum of 5 years of disaster restoration industry experience.

Completion or working towards CIP or FCIP.

Sense of urgency and willingness to manage a changing schedule due to unpredictable events.

Positive attitude while adapting to changing priorities and taking ownership of work.

Self-starter with the ability to work independently under minimal supervision.

Proven experience with successful change management initiatives.

Strong ability to collaborate and influence diverse groups.

Strong communication and negotiation skills.

Here are a few reasons why others have joined our team: An award-winning, inspiring workplace that supports its people and recognizes great work Stimulating, challenging projects and development opportunities to help you grow your skills and career Flexibility in how and where you work A comprehensive financial rewards program that recognizes your success An extensive, flexible benefits package An industry leading Employee Share Purchase Plan where we match 50% of net shares purchased A casual ‘dress for your day’ culture that encourages you to be yourself A $350 annual wellness account that promotes an active lifestyle Closing Statement We are an Equal Opportunity Employer At Intact, our value of Respect is founded on seeing diversity as a strength, being inclusive and fostering collaboration.

We value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please advise the Talent Acquisition partner who reaches out about the job opportunity and they will work with you to meet your needs.

Background Checks As an employer and publicly traded financial services company, the best interests of our customers, employees and shareholders are important to us.

We want Intact to be a great place to work This means that internal and external candidates will be asked to consent to background checks so we can learn more about you.

Please note that for positions with access to financial data or funds, your credit must be in good standing.

Internal Candidates For internal candidates, you can apply for a posted position if you have been in your current position for at least 12 months and are performing at a satisfactory level.

Please note we may have identified other internal candidates through our Employee Development Program, and that the selection process may also be opened to external applicants.

Eligibility to Work in Canada It’s important that you are legally eligible to work in Canada at the time an offer of employment is made.

You may be requested to provide proof of eligibility at that time.

This posting closes on September 20th, 2021 at 11:59 pm EST.

Referral Bonus This role is eligible for employee referral bonus.

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