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Groupe Brivia: (En) Client Relations & Condo Delivery Coordinator

Groupe Brivia

This is a Contract position in Montreal, QC posted June 6, 2021.

Brivia Group is currently seeking two (2) talented individuals to join the Property Management Team.

The ideal candidate must be self-motivated and client service oriented to ensure a first quality service and experience to our customers.

The candidate must be organized and have proven capabilities in multi-tasking, problem solving and prioritizing workloads.

The candidate must be able to demonstrate excellent communication skills and an impeccable presentation.

The candidate will be accountable for results and adhere to the Company’s high-quality standards.This position is a six-month contract role with the possibility of extension.ResponsibilitiesEnsure customer total satisfaction and good experience throughout the delivery processCoordinate the delivery of condominiums in collaboration with the team members (construction, notary, accounting and condo manager)Follow up on all outstanding issues with the customers, help them with their requests and provide answers to their questions in a timely fashion.

Ensure a timely follow up regarding document preparation (notary), financing (bank), inspection and closing date remindersProduce weekly activity reports for tracking delivery reportFollow-up with construction regarding deficiencies repair in units.

Ensure the proper operation of appliances, electricity, ventilation, etc.

in the units prior to inspection.

Coordinate cleaning team prior to scheduled inspection by customerInspection: Greet client in the lobby, confirm identification and POA if necessary and conduct inspection in accordance to the company’s standardsClosing: Keys preparation and shipment to notaryDrop welcome gift in unit prior to taking of possession of unitRequirementsA minimum of 3 years’ experience in customer service with at least 1 year in condo delivery coordinationExceptional customer service skillsA strong knowledge of Microsoft OfficeBilingual (French and English).

Chinese speaking will be considered a strong assetStrong verbal, written communication and interpersonal skillsValid Driving License and be able to travel within the Greater Montreal areaWHAT WE OFFER:Offices located in Downtown Montreal, close to all our projects, shops, metro and train stations.

Competitive full compensation based on experience.Growing company offering career opportunities.A great team with a strong collaborative spirit.WHY CHOOSE BRIVIA?We are a real estate development company driven to push the limits of our profession through the continuous development of innovative projects in high quality urban environments.At Brivia Group, we focus on integrity, transparency and accountability.

We are constantly seeking to improve and create innovative, visionary and high-quality projects.Our mission is to develop real estate projects that meet the highest quality standards, while meeting the expectations of investors, partners and communities supporting our projects.We subscribe to the principles of equal employment access that promote a diversified, inclusive and accessible workplace.About Brivia:Founded in Montreal, Quebec in 2000, Brivia Group is a Canadian real estate development and investment group with a growing portfolio of residential and mixed-use projects in the region.

Led by its Founder, President and CEO Mr.

Kheng Ly, Brivia has successfully completed many projects that signify innovation, expertise and competence.Among projects developed by Brivia Group is the award-winning YUL Condominiums project in downtown Montreal, a major residential project that contributes to the effervescence of the real estate in the city and revitalizes the neighbourhood with the beauty of its structure.

Brivia Group’s subsidiary, Brivia Management, is an integrated, professional services firm specialized in development management.

Other key projects include 1 Phillip Square, Quinzecent, Stanbrooke, and Nest Condos.Are you passionate about real estate development and want to be part of our team?Apply nowPowered by JazzHRXuax3wQKTk