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Front desk agent

Club Med

This is a Full-time position in Montreal, QC posted August 15, 2019.

Job description Your talent, source of unforgettable moments.

Your advantagesWhat’s in it for you?

Chance to be part of a multicultural team from around the world Opportunity to grow fast professionally as a manager Opportunity to travel the world in exotic locations Discover new skills and talents Share a lifestyle with international guests Your role Welcome guests with excellent customer service and according to Club Med procedures Provide exceptional customer service to guests and answer any questions they may have about the facilities Participate in sales of various services and offerings Handle cash and guest room payment Ensure work space is neat and clean Handle any complaints and service recovery as needed with the supervision of Front Desk Manager Check in/out guests as they arrive and leave the property / room changes Inform guests on daily activities happening at the resort Manage switchboard, wake up calls, and mail Ensure first aid kits are fully stocked Handle currency exchange Work with guests to deposit valuable objects when requested Participate in resort life and activities Your Profil 12 years’ experience in a Customer Service or Front Desk position Fluent in English, any additional language is a plus (e.g.

French, Spanish, etc.) Excellent customer service skills and positive attitude Desire to travel around the world and career growth is a plus The AllInclusive Career Compensation package includes: 6 months contract (renewable) Round trip airfare covered Room & board provided Full access to all resort amenities Competitive salary and healthcare package