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Schedule Strategist / Client Support

Personnel ALTER EGO inc.

This is a Full-time position in Montréal, QC posted September 12, 2018.

Our client based, in downtown Montreal, is looking for a representative. The company develops software to create the ideal schedules according to the courses and the subjects. It develops bespoke management applications for the school environment.

Your responsibilities:
– Help schools use the software (by phone + email)
– Create the master schedule of several secondary schools (logical puzzle)
– Offer training to new employees
– Test and document bugs
– Help develop, maintain and translate applications, website content and documentation
– Be a competent representative of the company during customer consultation visits

Qualifications required:
– a good knowledge of computers
– good analytical and logical skills
– a degree in mathematics with minor programming / computer science
– to be bilingual is required (French / English)
– experience in technical support is an asset

Skills Required

  • Education level: College
  • Work experience (years): 0-2 years

Package

Salary: N/D


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