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Business Intelligence (BI) Analyst


This is a Full-time position in Montréal, QC posted July 2, 2018.

iperceptions is a global leader in Voice of the Customer (VoC) solutions, guiding the world’s customer-centric brands to the insights they need to improve the customer experience.

We are looking for a Business Intelligence (BI) Analyst to join the Analytical services group at our Montreal headquarters. Reporting to the Director of Analytics, the ideal candidate will leverage strong data visualization skills to create compelling dashboards and interactive data tools for a variety of our Fortune 500 clients.

Apply today and join our dynamic company! 

You will be responsible for: 

  • Assessing incoming data requests and engaging stakeholders to understand the underlying business problem, base assumptions and desired outcomes;
  • Developing and maintaining interactive KPI dashboards and other BI solutions using a variety of visualization software (primarily Tableau);
  • Implementation of the ETL (extract, transform and load) and data source structures necessary to feed real-time BI solutions;
  • Engaging in active training and support of client-side teams to ensure successful adoption of the BI solutions;
  • Supporting Strategic Account Managers to generate account satisfaction and growth;
  • Supporting ongoing development of iperceptions’ BI solutions through exploration of high-value use cases and assessment of the latest BI technologies.

You have: 

  • 2+ years of professional experience in BI, digital or web analytics, or related disciplines;
  • Advanced experience with Tableau Server & Desktop (any Power BI or other BI-based software experience an asset);
  • Practical experience of SQL programming (knowledge of Python or other querying languages an asset);
  • An understanding of digital business strategies;
  • A Bachelor’s or Master’s Degree in a relevant program including: Business Intelligence; Business Management / eCommerce; Computer / Data Sciences; Statistics;
  • Strong professional communication skills in English (French an asset).

We offer : 

  • Flexible hours for a better work-life balance. 
  • A “Choose Your Own Device” program. 
  • A corporate insurance plan. 
  • A “Happy Hour” every Thursday. 
  • A fully stocked kitchen with free breakfast provided. 
  • A friendly environment with ping pong tables, gaming room, etc.  
  • An office only few minutes’ walk from the metro. 

If you are motivated by this challenge, please forward your resume to our recruitment team at

We offer equal career opportunities to all applicants.

For more information about our company, please, visit our website:


Skills Required

  • Education level: University
  • Work experience (years): 3-5 years


Salary: N/D

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