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IT Production Tools Engineer

Independent Software Inc.

This is a Contract position in Montreal, QC posted June 24, 2020.

IT Production Tools Engineer Location Montreal, Canada Duration 8 months The technical engineer has broad responsibilities for the deployment of related processes and services.

This includes Participate in providing design, implementation, management, integration and support 2nd and 3rd levels for a 247 server and network monitoring platform.

Maintain, upgrade and architect solutions in support of streamlined integrations across various system platforms including ITRS Geneos Solarwinds CA SOI CA Spectrum CA SysEDGE BMC Discovery CA AutoSys a plus Produce documentation on standards and guidelines for regional deployment and use of tools Manage the relationship with external technology providers to review new products, escalate issues, and provide a single voice from IT Production to these technology providers.

Evaluate current methods, software and architecture to propose and implement appropriate processes and tools to improve automate and secure OS Engineering and Service Delivery teamsrsquo activity.

Participate in global meetings and liaise with Global counter parts in Paris, UK, LATAM and APAC to ensure consistency and alignment of tools and processes.

Attend audit and compliance reviews ensuring the team remains compliant with company standards and to address any non-compliance.

Ensures compliance with any and all related Policies.

REQUIREMENTS 3-5 years industry experience in a technology monitoring and architectural capacity Basic administrative knowledge of Windows and Unix operating systems Basic knowledge of networking Proficiency with SQL and database concepts Familiar with Python andor other scripting tools Ability to create a collaborative environment and deliver a consensus agreement with key IT personnel Good at organizing and managing multiple priorities andor projects by using appropriate methodologies and tools.

Ability to work effectively in geographically dispersed cross-functional teams Ability to coordinate with various technical and non-technical teams to achieve quality results Introduce new ideas and processes which improve performance and productivity ITIL and process mind