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Specialist Project Management – Sales Marketing and Customer service

Canadian National Railway

This is a Contract position in Montreal, QC posted April 29, 2022.

At CN, we work together to move our company-and North America-forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!


Job Summary

The Specialist, Project and Portfolio Management is accountable for managing end-to-end planning and delivery of one or multiple projects to meet customer expectations while remaining within the approved scope, time and budget and ensuring the delivery of quality products. This role will actively participate in the deployment of project governance and standards. The person will be responsible to supervise the team members. (Matrix Management).

This role will be initially focused in the Sales, Marketing and Customer Service area of CN working with  I&T, industry and business partners


Main responsibilities

Project Management- 70%

•Develop the delivery approach including timeline, budget and resource plans to meet the business needs and architecture guidance.

•Identify and evaluate risks and dependencies creating mitigation plans to address them

•Work with internal and external sources to obtain the resources required for the delivery plan

•Work with integration partners on larger initiatives to ensure that deliverables expected by CN business partners meet the required business value and align with the agreed on scope

•Execute project plan, monitor project progress against project plan and ensure project remains on scope, on time and on budget while ensuring the completeness and quality of all project

•Ensure successful transition of the project deliverables to core support.


Scope Management – 30%

•Work with product management and business partners to agree on scope to be delivered and ensure delivery teams stay aligned to the commitment

•Review deliverables provided by integration partners to ensure they remain withing the agreed on scope and timeline

•Work with integration partners and business to address any issues that arise


Organizational impact

Decision Making & Impacts

•Accountable for the delivery items assigned including scope, budget and timeline recommendations brought to the steering committees.

•Makes budget, resourcing and risk decisions within the scope of the assigned delivery items




•Bachelors or similar experience in a related field



•Experience with program, project or delivery management

•Experience with budget planning, projections and reporting

•Risk Management mindset and capabilities

•Experience with resource estimation, planning and management

•Strong collaboration skills including the ability to influence and understand other viewpoints

•Experience with business analysis, process optimization and scope management

•Experience overseeing internal and external delivery teams

•Ability to create RFI/RFP and SOW for integration partners

•Ability to balance requirements and concerns from different stakeholders (business, finance, IT, etc.) and make efficient judgement calls, providing clear rationale for decisions

•Ability to influence and orient business and technical audiences toward common goals and approaches

•Ability to navigate complex organizations such as CN and build collaborative cross functional relationships

•Ability to efficiently communicate with people of varying seniority and backgrounds

•Ability to collaborate with and guide external development/configuration partners

•Autonomous and self driven, at the same time knowing when to reach out and how to provide adequate visibility

•Capacity to engage on multiple concurrent initiatives efficiently

•Curious and interested in acquiring knowledge over multiple new business domains and technologies



•3 to 5 years in a project management role or related experience

Assets (if applicable)

•Experience in Sales & Marketing related fields

•Experience in Customer Service related fields

•Experience with analytics and business intelligence solutions

•Bilingualism (spoken and written) with high proficiency in English and working proficiency in French


About CN

CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.


CN requires that all employees in Canada be fully vaccinated against COVID-19 and provide proof thereof as a condition of employment. The Company’s vaccination mandate extends to employees of our wholly owned subsidiaries as well as CN’s contractors, consultants, agents and suppliers and anyone who accesses CN properties in Canada.


CN requires that all employees be fully vaccinatedagainst COVID-19 and provide proof thereof as a condition of employment. TheCompany’s vaccination mandate extends to employees of our wholly ownedsubsidiaries as well as CN’s contractors, consultants, agents and suppliers andanyone who accesses CN properties in Canada.

CN is an employment equity employer and we encourage all qualified candidates to apply. We thank all applicants for their interest, however, only candidates under consideration will be contacted. Please monitor your email on a regular basis, as communication is primarily made through email.