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Logistics Coordinator

TFI International

This is a Full-time position in Montréal, QC posted April 6, 2018.

  • Proactively monitor customer shipments and provide intelligent exception management;
  • Address carrier specific issues from the point of booking through to final delivery;
  • Carry out carrier negotiations within company guidelines policy and procedures
  • Responsible for knowing the policy/ requirements for freight movement & matching appropriate carriers.
  • Ensure delivery milestones and events are maintained in the system to show current status of all orders; inputting tracking and tracking updated load details daily
  • Advise clients of any exceptions while freight is in transit (i.e. accidents, delayed customs clearances etc.);
  • Ensure explanatory notes are entered in the system for each shipment when exceptions occur;
  • Ensure shipments in motion visibility is provided by all service partners; and,
  • Provide customer service and support  on a daily basis

Other duties as assigned

  • Completion of post-secondary education in supply chain management preferred;
  • Two to four years of related industry experience;
  • Highly developed organization skills, coupled with a ‘hands-on’ commitment to customer service, team work, and getting the job done;
  • Practical working knowledge of North American geography;
  • Strong knowledge of transport laws/Regulations for cross border transport
  • Ability to negotiate and present issues in a clear and concise manner;
  • Strong interpersonal and communication skills (written & verbal);
  • Able to multi-task and set priorities and meet deadlines;
  • Ability to operate efficiently in a TMS;
  • Strong attention to detail and time management skills;
  • Strong computer skills with excellent knowledge of Microsoft Office suite (Word, Excel, PowerPoint);
  • Operates in compliance with the Code of Business Conduct, company policies and procedures, and all statutes and legislation governing the workplace;
  • Work is performed in area that is located via travel through a warehouse area, some degree of exposure to undesirable elements within warehouse environment (noise, dust)
  • Some local travel required
  • Tight deadlines makes this a fast-paced role – multi-tasking is crucial 

Skills Required

  • Education level: College
  • Work experience (years): 3-5 years


Salary: N/D

How to Apply