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Coordinator CS Bookings

Hapag-Lloyd (Canada) inc. - Montréal

This is a Full-time position in Montréal, QC posted February 5, 2018.

Coordinator CS Bookings

Hapag-Lloyd, a leading global container shipping line headquartered in downtown Montréal, is currently recruiting for a Customer Service Bookings Coordinator with relevant transportation experience. This role requires an individual who has excellent customer service skills, with the ability to multi-task and work under tight deadlines.  

Responsible for the tracking of shipments and supporting the customers from the time the cargo is booked until it is delivered, the main responsibilities of this position include:.

Creating bookings and accurately assigning rates Applying strict adherence to Hapag-Lloyd policies and special cargo requirements/regulations Identifying the route that will move containers from the beginning to the ending locationWorking with the Equipment Department to determine equipment availabilityEnsuring that any and all documentation required for a shipment is received in a timely mannerUpdating bookings when necessary and notifying all affected parties of changesWorking directly with the Sales Department to ensure specific customers’ accounts are handled appropriatelyCoordinating with Terminal Operations Department to ensure efficient and effective handling of shipments



  • Experience in the transportation industry
  • Well organized and detail oriented
  • Ability to meet tight deadlines
  • Strong interpersonal and communication skills
  • Bilingualism an asset


We offer competitive compensation and an excellent benefits package including a comprehensive flexible benefits program. We believe that employees are our most valuable assets!

If you are a proactive, customer service oriented individual this opportunity is for you! Please forward your resume (quoting reference number CS0202), in confidence, to


We thank all candidates for their interest; however, only those selected for an interview will be contacted.



We are an equal opportunity employer.

Skills Required

  • Education level: High school
  • Work experience (years): 0-2 years


Salary: N/D

How to Apply