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Sr. Journey Architect, Cloud


This is a Contract position in Montreal, QC posted September 6, 2023.

Why you’ll love Softchoice:

We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.

We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities.

The impact you will have:

It has never been more critical for our customers to expand their Cloud footprint and take advantage of the latest innovations Cloud has to offer. You have an opportunity to use your creativity, consultative skills, and subject matter expertise to help our customers explore and adopt Cloud solutions that accelerate their business.

We are a technology company that equips organizations to be agile and innovative, and for their employees to be productive, creative, and happier at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology portfolio. By doing these things, we create success faster and in circumstances otherwise not possible.

Senior Journey Architect, Cloud is responsible for guiding our customers through their Cloud transformational journey. You will work with traditional datacenters, Hybrid Cloud environments, and advanced Cloud solutions. Working alongside a team of sales professionals at Softchoice, you play a vital role in architecting solutions to accelerate our customers’ transition to the cloud. As an ambassador of the Softchoice brand, you will represent our value as one of North America’s top solutions providers by unlocking our customers’ potential.

What you’ll do:

  • Showcase your growth mindset by seeking to understand our customers’ business challenges first and then designing a solution that best achieves the end goal in the shortest possible route.
  • Bring people together by acting as a bridge between our sales team and our customers. Share up-to-date insights on the latest productivity solutions from vendors such as Microsoft, Amazon, and Google.
  • Formulate creative approaches to address business challenges, present and host workshops with business leaders and translate technical jargon into layman’s language.
  • Challenge customers by using your skills, insight, and experience to help our customers see what it takes to do the right things versus simply doing things right. Confidently challenge their beliefs with well-researched, tailored insights to spotlight your innovative ways of generating solutions that maximize outcomes.
  • Create an excellent experience for our customers and your internal stakeholders with adaptable communications skills that foster a collaborative environment.
  • Document the agreed-upon solution through well-written, thoughtful, and detailed statements of work that demonstrate your maturity, wisdom, and professionalism.

What you’ll bring to the table:

  • Technical background with 4+ years of industry experience
  • 2+ years’ experience in services pre-sales
  • Excellent oral and written communication skills, in French and English.
  • You experience great delight in empowering organizations with the technology they want and need to grow their business.
  • You are always curious about new technologies and how they impact our customers’ business.
  • You have a knack for guiding people to the right solution while making them feel it was their decision all along.
  • You make people feel heard and important regardless of their rank through your inclusive communication skills, whether written or verbal.
  • Required technologies:
  • GCP, Azure and AWS (2 of 3 at minimum)
    • Landing Zones
    • Migrations
    • Cloud Services
    • App Modernization
    • Business transformation concepts and strategies
    • Cloud security
    • Governance
    • Computing concepts (IaaS and PaaS)
  • Secondary technologies:
    • Related 3rd party technologies (such as Veeam)
    • Development concepts & DevOps
    • Traditional datacenter computing (conceptual knowledge)
    • OS
    • Servers
    • VMware
    • Storage
    • Networking
    • Backups
  • Formal sales training or Account Management experience is an asset.
  • Bachelor’s Degree or equivalent experience preferred.

Not sure if you qualify? Think about applying anyway:

We understand that not everyone brings 100% of the skills and experience for the role.

At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.

Why people love working here:

  • We offer hybrid and remote working opportunities.

  • Comprehensive benefits from day one of employment.

  • We offer meaningful work and opportunities for career growth.

  • Our team members have 2 paid volunteer days per year to give back to a cause of their choice.

  • We offer an opportunity to build and grow a career in the technology industry.

  • Recognized as a Best Workplace in Canada by the Great Place to Work Institute for 18 consecutive years.

  • Softchoice has been certified as a Great Place to Work in the United States for several years.

  • We have also been recognized as a Best Workplace for Women, Best Workplace for Inclusion, Best Workplace for Giving Back and Best Place to Work for LGBTQ+ Equality.

  • We have raised over $3 million through Softchoice Cares, our grassroots fundraising organization.

Inclusion & Equal opportunity employment:

We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.

Require accommodation? We are ready to help:

We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to We are committed to working with you to best meet your needs.

Our commitment to your experience:

We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.

Before you start with us, we will conduct a criminal record check, verify your education, and check your references.

When you join Softchoice, we will onboard you remotely. Don’t worry. It’s quick, simple and you’ll be connected with your new team in no time.

Job Requisition ID: 5171



Mid-Senior Level