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Junior IT Coordinator

i24 Solutions de gestion d’appels

This is a Contract position in Montreal, QC posted June 17, 2025.

Join a dynamic team where technology is at the heart of our operations.

Are you bilingual (English/French), curious, and have a solid foundation in IT? Do you enjoy learning, solving problems, and getting involved in various aspects of tech support?

We’re looking for a motivated IT Coordinator who wants to grow into the role. You don’t need to have every skill from the start — we’re primarily looking for someone who is eager to learn and develop within the IT environment.

Rather than a seasoned expert, we’re looking for someone capable, versatile, and driven to expand their knowledge — all supported by a collaborative and encouraging environment.
The offered salary reflects this openness to candidates with varying levels of experience.

Technical Responsibilities (Ideally Targeted, but Open to Learning)

Below is a profile of the responsibilities we hope to entrust to the person who will join our team. This is not a rigid checklist — if you have a solid technical foundation and a desire to learn, we’re ready to train and support you in developing these skills.

  • SQL Programming

    • Develop, maintain, and optimize SQL queries and scripts

    • Manage databases with a focus on integrity and security

  • Python Programming

    • Create and maintain Python scripts for CRM integration and automation

    • Troubleshoot issues and collaborate with users to improve functionality

  • Device Management via Microsoft Intune

    • Configure, monitor, and manage devices remotely

    • Ensure device compliance and security

  • API Integrations

    • Work with various partner systems through APIs

    • Versatility with different APIs is considered an asset

General Responsibilities (Developed Gradually Based on Profile)

  • Systems Administration

    • Manage servers, networks, and infrastructure in a hybrid environment

    • Perform updates, backups, and security checks

  • User Support

    • Provide bilingual technical support (hardware and software)

    • Train users and produce documentation

  • Project Management

    • Plan and deliver IT projects

    • Coordinate with vendors and partners

  • IT On-Call Rotation

    • Participate in an on-call rotation (approximately every other month)

    • Respond quickly to critical issues (not related to a single user)

Key Skills (Already Acquired or To Be Developed with Us)

  • Clear Communication (FR/EN)

    • Present technical information in an understandable way

    • Collaborate effectively across departments

  • Organization

    • Maintain up-to-date records of IT assets, licenses, and documentation

    • Manage time and priorities efficiently

  • Autonomy

    • Take initiative and solve problems proactively

    • Stay informed about current technology trends

Package

Salary: 60000.00-65000.00