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Digital Delivery Lead

Accenture

This is a Contract position in Montreal, QC posted October 13, 2021.

We Are:

Accenture Interactive-a new breed of agency that’s all about the Experience. For us, customer experience is not an add-on; it’s foundational to who we are and how we empower our clients. As the world’s largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people’s lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the world’s greatest experiences. Visit us here to learn more about what makes us the Experience Agency.

Digital Products creates value for our clients, their employees, and their customers. We design and build software that changes the way people work and live. Our team collaborates across studio locations in Toronto, Ottawa, Boston, Chicago, Houston, New York, and Seattle with 300+ employees across the US and Canada. With expertise in product strategy, project management, QA, design thinking, user-experience design/research, and impeccable development for native mobile, web, and embedded systems, we will help bring clarity to any omni-channel product vision.

Job Description:

We are looking for a highly effective Delivery Lead to join our team. An individual filling this role will be responsible for the overall success of software and product delivery, focusing on the client relationship, financials, project delivery, resourcing, and overall program health. Ideal candidates will have a consulting background and will have experience managing programs that combine strategy, experience design, and technology disciplines. Candidates should enjoy interacting with clients in settings ranging from pre-sales to delivery and maintenance.

The work:

  • Works in a highly client-facing role to lead the end-to-end delivery lifecycle of complex, global and large-scale software and digital product solutions

  • Develops strong working relationships with the sr. management team and identifies follow-on project opportunities

  • Plans and estimates delivery work with an Agile approach, focusing on project milestones, resource planning (both on-shore and off-shore), scope, budget, risk identification and mitigation planning

  • Communicate project status to all stakeholders (internal and external), work to resolve issues and problems, proactively identify project risks and make recommendations for resolution to ensure project success

  • Manages day to day on-shore and off-shore project teams during the project lifecycle

  • Manages the project ideation, gathering the high level business requirements, defining the detailed requirements and process into epics and stories

  • Interacts with client stakeholders for business justification, funding, scope and timeline

  • Contributes to the ongoing development of solution/program offering approaches, methodologies, techniques, business development tools, and growing our resources

  • Manage client relationship and expectations throughout project lifecycle

  • Act as Scrum Master overseeing daily standups, sprint planning, demos, retrospectives, etc

  • Help develop and maintain core team processes

  • Prepare roadmap reports for projects to both team members and client