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Citrix Administrator

Produits forestiers Résolu

This is a Contract position in Montreal, QC posted May 4, 2022.

Resolute Forest Products, founded more than two centuries ago, is a global leader in the forest products industry. Through the years, it has built more than 20 predecessor companies and supported hundreds of communities.

The company owns or operates some 40 facilities, as well as power generation assets, in the United States and Canada. Our 6,600+ employees work hard to produce quality market pulp, tissue, wood products and papers that are marketed in over 50 countries.

Resolute offers a rewarding and safe work environment with opportunities and challenges that will help grow your skills.

The location in Montréal, (Quebec, Canada), is seeking talent to fill the position of Citrix Administrator. This job is full-time permanent.

Your challenges:

  • Plan, design and manage the evolution of Citrix infrastructures
  • Act as an expert in providing advice on all matters related to Citrix systems
  • Participate in various internal projects
  • Participate in the company’s documentation effort, produce reports, audits and procedures as required
  • Establish and implement policies, procedures, and technologies to ensure high level of security
  • Install and validate images (mostly Windows servers)
  • Resolving incidents impacting hosts or environment
  • Provide timely response to users issues and escalations
  • Investigating & troubleshooting root causes via problem management
  • Participating to Major Incidents
  • Provide technical expertise and define and implement strategies for integrating disparate operating environments
  • Recommend and execute modifications to server environment in order to improve efficiency, reliability, and performance
  • Develop and maintain training materials and server documentation
  • Available for On-Call support

Your qualifications:

  • At least seven years’ equivalent work experience in a senior technical position responsible for managing Citrix environments
  • Strong Citrix knowledge On-prem and Cloud environment
  • Netscaler knowledge is a plus
  • Experience with server performance tuning and monitoring tools
  • Experience with Windows Operating Systems including Windows Server 2012R2 and 2016 and 2019
  • Familiarity with network, storage and operating system configuration
  • Deploy DR solution within Citrix technology
  • Knowledge of scripting code using PowerShell and common scripting tools
  • Knowledge of ADM console, PVS server, WEM server
  • Able to provide recommendations based on Citrix best practices

Your skills:

  • Effective oral and written communication skills in both official languages
  • Highly self-motivated, self-directed, and attentive to detail
  • Proven analytical & problem-solving abilities
  • Able to prioritize & execute tasks in a high-pressure environment
  • Ability to conduct research into server issues and products as required
  • Ability to present ideas in business-friendly and user-friendly language
  • Strong customer service orientation
  • Experience working in a team-oriented, collaborative environment

What we are offering

  • Competitive salary and annual bonus
  • At least three weeks of vacation and three floating holidays a year from the first day of work, depending on your experience
  • Full range of group insurance from the first day of work
  • Telemedicine services
  • Defined-contribution pension plan with generous employer participation from the first day of work
  • Employee and family assistance program
  • Education assistance program
  • Health club reimbursement program
  • Hybrid workplace: in-person and remote work
  • Work environment based on respect, inclusion and diversity
  • Office accessible by public transit

Since January 1, 2022, we have occupied new state-of-the-art, open-concept, collaborative offices at 1010 De La Gauchetière Street West (Bonaventure metro station).

Four core values influence everything we do at Resolute and help ensure our continued growth and success:

  • Work safely
  • Be accountable
  • Ensure sustainability
  • Succeed together

Consult the Resolute Blog and follow us on LinkedIn, Instagram and Twitter to learn more about our company.

Resolute Forest Products is committed to the principles of employment equity.


Information Technology