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Business Analyst, Clients Projects

GIRO inc.

This is a Full-time position in Montréal, QC posted May 12, 2018.

For the past 35 years, GIRO has established itself as a leader in the development of optimization software designed to improve productivity in the public transport and postal distribution industries.

Located in Montreal, GIRO has currently more than 350 full-time employees, mainly professionals in IT and operational research, serving over 300 public transportation and postal companies found in 27 countries (Montreal, New York, Los Angeles, Brussels, Barcelona, Sydney, Singapore, Hong Kong, etc.).You are part of a team that is responsible for the development of our software products. Development is carried out in a Microsoft environment and in accordance with recognized software engineering and quality assurance practices (specifications, prototyping, technical reviews, etc.)

You are part of a project team, responsible for the customization, implementation, and support of GIRO’s software in order to meet the specific needs of our international clients.

Main responsibilities:

  • Analyse clients’ needs and document their business processes
  • Suggest functional solutions, evaluate their impacts, and make sure that they are applied
  • Prepare and deliver training sessions to clients
  • Provide support and advise clients on their use of the application
  • Support certain business initiatives

  • University degree in an appropriate field (computer science, software engineering, industrial engineering, operations research, mathematics-computer science, project management)
  • Minimum 5 years of relevant experience
  • Analysis and complex problem-solving skills
  • Ability to communicate with various stakeholders (internal/external, decision-making/operational) and bring the different implementation phases to completion (requirement analysis, configuration, client training, and follow-up)
  • Bilingual (French and English), knowledge of another language, an asset
  • Availability to travel internationally
  • Experience in public transport or in the postal sector, an asset


Skills Required

  • Education level: University
  • Work experience (years): 3-5 years


Salary: N/D

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