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ClinicalMind: Associate Director Of Content (Currently Remote)


This is a Full-time position in Montreal, QC posted April 2, 2021.

The Associate Director of Content partners with the Director of Content to lead the Content development team in a dynamic, fast-paced pharmaceutical sales training agency.

The Associate Director of Content is responsible for management of a diverse and creative group of Medical and Project Writers in partnership with Writer Team Leads.

The incumbent supports account management responsibilities on key accounts and may lead initiatives that require specific knowledge or abilities.

The Associate Director of Content also acts as a subject matter expert (SME) to support business needs.The Associate Director of Content provides pharmaceutical and disease information to support the Learning and Design team and Sales Directors in developing proposals and participating in pitches.

The Associate Director also supports the Content staff in development and delivery of medical training projects.

The incumbent will travel as needed to support the teams and clients.This position draws heavily on the individual’s coaching abilities, business acumen, pharmaceutical and client strategic knowledge, along with excellent interpersonal skills.Industry and Subject Matter ExpertiseActs as an internal and client-facing SME in specific therapeutic areas and client-selling modelsProvides content development information to Writers, Editors, and Project ManagersProvides guidance cross-departmentally on the development of complex training solutionsIdentifies, makes recommendations, and develops new types of deliverables based on client needs in collaboration with instructional designers and production teamsContributes to the development of client and therapeutic area portfolios in collaboration with Learning & DesignGathers and shares information cross-functionally on pharmaceutical industry news and training trendsDepartmental ResponsibilitiesCollaborates with Writer Team Leads in the updating of materials for onboarding, training, and career development of Medical and Project WritersPartners with Writer Team Leads to improve content development processes and standardsLeads in demonstrating mindfulness in writer resource assignments with respect to budgeted project hours Ensures best practices in content development and ensures project budgets and plans are met Leads Senior Staff department meetings, department-wide Open Forum meetings, etcApplies information acquired from financial reports and metrics to identify strategies within content development to improve profitability of projectsStaff Management ResponsibilitiesManages and oversees the development of the department’s writing team and that overall work standards are metManages and supports Writer Team Leads with daily supervisory and operational needsActs as advisor to staff and becomes actively involved as required to meet schedules or resolve problemsLeads or participates in the training of new Writer Team Leads and Writers Collaborates with the Managing Editor and Director of Content to assign writers to new strategic projects and specific tasks as required; ensures that writers are always assigned to tasks Ensures that writers fulfill project mandatesReviews or assists in the review of training program scripts and ensures content integrityAssists the Director of Content in identifying resource needs and departmental gapsIdentifies and addresses areas for improvement of writing skills and access to resourcesCorporate ResponsibilitiesSupports corporate initiatives to meet financial and performance objectives Assists in the development of proposals and SOWs (outlines and case studies) and may participate in proposal pitches with the Sales DirectorMakes project recommendations regarding content and timelinesLeads and/or participates in scoping as neededProvides recommendations in the development of company budgets related to assigned staffParticipates and contributes in management meetingsRequirementsMinimum of 8 years of experience in medical or scientific editing OR equivalent outstanding skill related to medical, pharmaceutical, or instructional knowledge, or creativity in training design, along with a minimum of 2 years of experience in managing staffPostgraduate degree in a bio-science discipline and knowledge of clinical terminology Strong organizational skills, communication skills, and diplomacyAbility to multitask, pay attention to detail, and thrive in a deadline-driven environment Teaching experience or knowledge of instructional designKnowledge of AMA style of writingComputer skills: Word, Outlook, ExcelOutstanding knowledge of English (both written and oral); French working knowledgeThe position requires to occasional travel out of country (US and abroad)AssetsExperience in medical editing/writing for multimediaProject Management skills (PMP, CAPM)Business acumenClinicalMind is committed to Equal Employment Opportunity and to attracting and retaining the most qualified employees regardless of race, national origin, religion, sexual orientation, gender, age or disability.Powered by JazzHRYC19QO6c32