This job board retrieves part of its jobs from: Montreal Jobs | Emplois Restauration | Emplois Étudiant

Best jobs in the Montreal area!

To post a job, login or create an account |  Post a Job


English speaker customer service advisor – contact center

Gexel Télécommunications

This is a Full-time position in Montréal, QC posted June 12, 2018.

ENGLISH SPEAKER CUSTOMER SERVICE ADVISOR – CONTACT CENTER

Location: MONTRÉAL

You are DYNAMIC, you are willing to get results, and you do it positively? Build your career with us! Gexel is a Customer Contact Center established 20 years ago in Quebec. Find the job that suits you and join our team!

OUR BENEFITS

  • Hourly wage of $ 13.00 in call handling, a bilingualism bonus of $0.50
  • Wage increase after the first year of employment, your salary could go up to $ 14.15 an hour, followed by annual salary increase
  • One paid day off every four (4) months worked in addition to your annual vacation
  • Discount on public transport, STM or RTMEasy access with public transportation – Snowdon Metro Station (Orange and Blue lines), bus lines 161, 17, 51, 166, 63
  • Free Wi-Fi internet access available in the office
  • Active social committee
  • Opportunities for growth and career advancement as GEXEL encourage internal promotions allowing our employees to envision a meaningful career path.
  • Paid training and development programsReference program
  • Social benefits (medication, dental, vision and life insurance plans)
  • Several corporate benefits including 30% off on cellular packages
  • Young, dynamic and cordial team that will recognise your effort daily

We are looking for advisors for several different mandates including customer service, sales or loyalty in the telecommunications, retail, banking or travel sectors.
You will be responsible for providing outstanding service to our client-partner and all activities related to the assigned mandate whether by phone and/or by email.

HERE IS AN OVERVIEW OF YOUR WORK DAY

  • Satisfy customers by applying an exceptional quality and standards
  • Respond to our client’s needs in a competent and professional manner
  • Assure customer retention
  • Maximize all sales opportunities
  • Assist the team in all other tasks related to achieving goals


YOU ARE THE PERSON WE ARE LOOKING FOR BECAUSE YOU OFFER

  • Flexible availabilities

o Permanent and full-time positions. Different schedule according to the mandates

  • Fluency in English
  • Diplomatic approach in difficult or delicate situations
  • Show great resourcefulness
  • A good knowledge of IT tools
  • Observable enthusiasm

Are you recognized for you excellent customer service? Come meet us!

GEXEL is growing and looking for dynamic and professional people like you. Join our team and become part of GEXEL’s success.

Jobillico

Skills Required

  • Education level: None
  • Work experience (years): None

Package

Salary: N/D


Sponsored by Jobillico