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Customer experience sales agent

IOS Center Inc.

This is a Full-time position in Montréal, QC posted February 7, 2018.

IO Solutions Celebrates its 10 year anniversary! Located in Montreal and operating in a dynamic and evolving environment. We are currently looking for sales representatives for one of our projects.

We are looking for customer experience sales agents for a permanent position in Montreal. Under the direction of the Proactive Customer Service Manager, you will be responsible for efficiently managing customer interactions by providing unparalleled customer service, assessing customer needs and offering appropriate products and services. You will also have to operate in various tools and computer systems.

Are you passionate about the world of telecommunications?
You excel in customer service?

Join a competent and dynamic team!

What IO Solutions can offer:

  • Complete initial training (paid)
  • Incomparable bonus structure
  • Fun activities
  • Advancement program
  • Flexible hours
  • Public transportation refunded

More specifically, as a customer experience sales agents, you will be responsible for:

– Make outgoing calls to our customers
– Provide customers with a courteous, attentive and efficient service
– Enter the data of the requests in the tools and systems of the company
– Act as a sales expert for our products and services and the competition
– Acquire and maintain knowledge about our products and services

Required Customer Experience Manager Profile:

– High school diploma
– French, English or bilingual
– Have a good knowledge of the use of a computer
– Excellent listening skills
– Ability to work under pressure
– Autonomy and ability to work in ambiguity

The description of this permanent customer experience sales agent position in Montreal corresponds to your profile? Apply now!

*Only selected candidates will be contacted.

  • Excellent listening skills, being patient and attentive
  • Good communication Skills and good analysis
  • Dynamic and resourceful – Good team spirit
  • Basic computer skills (Windows and Internet)
  • Ability to multitask

If you want to be part of something bigger-part of a dynamic team of people who are aligned, focused, and passionate about working together to care for our customers, then we look forward to meeting you! Join us.

We thank all interested applicants; however, only qualified candidates will be contacted.

Skills Required

  • Education level: High school
  • Work experience (years): 0-2 years

Package

Salary: N/D

How to Apply