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Call center representative

Transtek IT Services

This is a Full-time position in Montreal, QC posted August 9, 2019.

Transtek IT Services is built on a strong foundation of first-rate customer service and long-term client relationships.

We’ve been provides businesses with freedom from IT work and stresses – allowing them to focus on their core competency and grow their business.We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities:Handle customer inquiries and complaintsProvide information about the products and servicesTroubleshoot and resolve product issues and concernsDocument and update customer records based on interactionsDevelop and maintain a knowledge base of the evolving products and services​Qualifications:Previous experience in customer service, sales, or other related fieldsAbility to build rapport with clientsAbility to prioritize and multitaskPositive and professional demeanorExcellent written and verbal communication skills Company Transtek IT Services is built on a strong foundation of first-rate customer service and long-term client relationships.

We’ve been provides businesses with freedom from IT work and stresses – allowing them to focus on their core competency and grow their business.