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Bilingual Customer Service – Traveling Rep

Reynolds and Reynolds (Canada) Ltd.

This is a Contract position in Montreal, QC posted November 15, 2021.

Position description:

The Training Department plays a crucial role in connecting our customers to our software. The main purpose of this position is to help our customers make a smooth transition to the Reynolds and Reynolds system and provide training and customer support throughout the process.

RESPONSIBILITIES:
– Install and convert software for customers
– Customer service and ability to communicate effectively to understand business needs
– Training personnel on software utilization

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Training:

Company-paid training program includes:
– Department observations
– Classroom instruction
– On-the-job training with mentor

Requirements:

  • College diploma or University degree required
  • Ability to travel 80% of the time
  • Able to travel to the United States for company-paid training
  • Fluent in French and English