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Bilingual Customer Service Agent

IOS Center Inc.

This is a Full-time position in Montréal, QC posted November 20, 2018.

We are looking for customer-oriented service specialists french and blingual to act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency. The target is to ensure excellent service standards and maintain high customer satisfaction.

You are someone who is passionate about the world of telecommunications? Do you excel in customer service?

Join a competent and dynamic team!What IO Solutions can offer you:

Comprehensive and paid initial training
Great bonuses
Fun activities
Career Advancement program
Flexible hours
Public transportation refund

Main responsabilities:

– Provide outstanding customer service.
– Listen to customers, analyze their needs and propose adapted solutions.
– Promote appropriate products and services.
– Take appropriate measures to solve problems effectively.
– Achieve set targets for production

  • Being customer focused, have a positive attitude and empathy
  • Have a high school diploma
  • Have good listening skills
  • Courtesy, patience and good humor are appreciated
  • Excellent communication Skills
  • Ability to work in a computerized environment (basic knowledge of Windows and Internet browsing)
  • Ability to multitask
  • Punctuality and respect of working hours

If you want to be part of something bigger-part of a dynamic team of people who are aligned, focused, and passionate about working together to care for our customers, then we look forward to meeting you! Join us.

Skills Required

  • Education level: High school
  • Work experience (years): None


Salary: N/D