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Bilingual Customer Contact Agent

Optima Communications International Inc.

This is a Full-time position in Montréal, QC posted January 3, 2018.

If you are an energetic, self-motivated and sales oriented individual looking to learn and develop in a lasting career in sales, we have immediate Full-Time opportunities for people interested in marketing insurance related products to existing customers for some of Canada’s largest Financial & Insurance Service providers.

 As a member of our team, you will leverage the value of product information through direct customer contact in order to promote our Client’s services.

 The successful candidate will posses the unique combination of rapport-building, presentation skills and experience required to quickly gather data, identify specific needs of potential customers and inform them on product features offering the most value.

Optima Communications International Inc. is committed to providing accommodations for people with disabilities. Accommodations will be provided in all parts of the hiring process as required under Optima Communications International Inc. Employment Accommodation policy. Applicants need to make their needs known in advance

Qualifications:Related business development or telemarketing experience a MUST!

Excellent communication skills- both verbal and written

Professional demeanor, stellar phone etiquette

Able to perform successfully in a results-oriented environment

PC/keyboard literate, typing speed over 30 words per minute

Self starter attitude

Able to follow established sales scripts

Ability to adapt to on-going directives

Willingness to accept and immediately apply constructive feedback 


We offer:

  • Permanent Full-Time  positions with flexible evening and weekend shifts
  • On-going first class product and sales training
  • Competitive compensation with the ability to earn up to $13.75/hr after initial training.
  • Growth & development opportunities including Agent Certification and Optima’s Leadership Training Program.
  • A casual office environment

Hours of operations:

  • Monday to Thursday from 12:30pm to 830pm
  • Friday from 11am to 7pm
  • Every other Saturdays from 10 am to 5pm



Skills Required

  • Education level: High school
  • Work experience (years): 0-2 years


Salary: N/D

How to Apply