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Customer Service Representative

Systèmes Sous sol Québec

This is a Full-time position in Laval, QC posted March 21, 2019.

There are Treasures in our Basements Boxes stored in basements contain precious memories, teenagers dream of moving into the basement and many homeowners have converted this area into a movie theater, bar or lounge.

At Systèmes Sous-sol Québec, we hire the best people to make those great basement experiences come true for our clients.

We make homes healthier, safer and more comfortable thanks to proven solutions for basement water infiltration, wet crawl spaces and cracked foundations.

We are recommended by CAA, APCHQ and ACQ and have recently won the Consumer Choice Award in the Greater Montreal Metropolitan Area for the Foundation Repair category.

We are looking for a highly motivated and positive fully bilingual individual to serve on our team of Customer Service Representatives in the Greater Montreal and surrounding areas.

The Opportunity: Great Place to build a career/opportunity for growth A career enriching experience Full-time work Paid training Great company reputation and work for industry leader Opportunity to travel to the USA at company’s expense for training and certifications on a regular basis This individual must possess: Strong organizational and time management skills Customer service skills High attention to and accuracy in details Proficiency in multitasking Can work well under pressure Likes consulting and helping people Naturally positive, teachable, and has a cheerful attitude Excellent teamworker The ability to troubleshoot problems Excellent verbal and written communication skills, in both French and English Proficient computer skills including MS Office suite Nice to have: Customer relationship management software experience This individual must also be highly comfortable speaking with our current and prospective customers on the phone, both for inbound informational/troubleshooting calls, and outbound sales calls to schedule sales appointments or annual maintenances.

We are a great family-oriented company and offer good pay and benefits to our employees.

(Pay is a base hourly wage and usually comes to around $15 an hour).

Dress is casual.


Kindly note that once we qualify your CV and experience, we will contact you for an interview.

We will not be able to reply to each email sent to us.