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Senior Business Process Advisor

National Bank

This is a Contract position in Montreal, QC posted November 2, 2021.

Employee Status: Regular
Schedule: Full-time

As part of a cross-sector and integrated model, we are looking for a Senior Business Process Advisor whose mandate will be to adopt and optimize various processes and define our sectors’ needs in different projects.

Your role consists of overseeing the delivery of initiatives. You will also understand, identify and analyze business and technological issues and, in collaboration with project members, determine the operational needs.

Do you have a good sense of initiative and are you detail-oriented?

Your influence, your role as an advisor to senior management, your empowerment as well as your project experience will make you the ideal candidate.

Come join the Business Project Delivery team under Financial Markets Operations!

Your day-to-day tasks:

  • Determine business needs, manage impacts and deployments in Operations and recommend the best possible solutions
  • Manage priorities and ensure that the improvements/solutions delivered are profitable based on the business value
  • Challenge existing business rules and work methods
  • Recommend the best possible solutions and implement IT strategies and solutions, taking into account the varied nature of files
  • Be able to take charge of certain activities and responsibilities in project mode
  • Be a coach and deployment expert for initiatives of varied scope
  • Identify deployment constraints, risks and requirements and make sure they are addressed through integrated deployment strategies
  • Manage stakeholders and align their different interests
  • Proactively summarize results, issues, and risks for management
  • Manage risks soundly on a daily basis

Target profile

  • Bachelor’s degree in a related field plus 6 years of relevant experience OR master’s degree in a related field plus 4 years of relevant experience
  • Extensive experience in change management and initiative deployment
  • Extensive experience in business analysis and deployments
  • Experience in project management/delivery of initiatives in agile mode
  • Extensive experience in process reengineering and continuous improvement; Lean Six Sigma (LSS), an asset
  • Knowledge of Financial Markets, Treasury and wire transfer payment activities, an asset
  • Experience in an advisory role with management
  • Able to work on multiple files simultaneously, in a fast-paced, changing environment
  • Bilingualism, spoken and written (English and French)

Your benefits

Upon hiring, you will be eligible for a wide range of benefits. In addition to competitive compensation, we offer attractive benefits for you and your family:

  • Health and wellness program, including many benefits
  • Flexible group insurance
  • Defined benefit pension plan
  • Employee Share Ownership Plan
  • Employee and family assistance program
  • Preferred banking services
  • Volunteer program
  • Telemedicine
  • Virtual sleep clinic

These are just a few of the many benefits we offer. We’ve rolled out a number of additional measures to ensure your health, safety and wellbeing during the pandemic.

Our dynamic work environments and cutting-edge collaboration tools foster a pleasant employee experience. We value employees’ ideas and use surveys and other programs to encourage feedback and ongoing communication.

We’re putting people first

We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples’ lives.

Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.

We want our recruitment process to be fully accessible. If you require accommodations, feel free to let us know during your first conversations with us.

We welcome all candidates! What can you bring to our team?

Ready to live your ambitions?


JobField: Operations
Unposting Date: 2021-11-15
Job Number: OPE002TB
Posting Date: 2021-11-01