Quality Analyst

JOB SUMMARY

• Customer rating and quality performance tracking and reporting
• Statistical Process Control Analysis and reporting.
• Production, standardization, reproduction and distribution of product criteria (PCs) and routers.
• Configuration control of PCs and Routers

KEY RESULTS AREAS

1. 1 CUSTOMER RATING AND QUALITY PERFORMANCE TRACKING

REPORTING

Ensures that customer rating and plant quality performance are collected, monitored, analyzed and reported periodically.

TYPICAL TASKS

• Customer ratings – monthly tracking, analyzing and reporting on customer delivery and quality performance; reconciliation of internal measures with customer reporting.
• Plant quality performance – monthly tracking, analyzing and reporting , scrap, tags, NCRs and customer complaints.

1. 2 STATISTICAL PROCESS CONTROL ANALYSIS AND REPORTING

• Ensures monthly review, analyzing and reporting on key characteristics using SPC control techniques.
• For dies where key characteristics have been defined and are collected for internal process control and/or as required by customers, analyze and process data and report results to engineering.

1. 3 PRODUCTION, STANDARDIZATION, REPRODUCTION AND DISTRIBUTION

OF PRODUCT CRITERIA AND ROUTERS

Ensures that production and staff personnel have required and up-to-date product criteria and routers required to perform their functions.

TYPICAL TASKS

• Production – track and coordinate write-up, updates, reviews and approval of product criteria, routers and associated forms.
• Production – advise management as required on delay or difficulties in producing required PCs and routers
• Production – maintain records of revision levels, authorizations and justification for changes
• Maintain a log of temporary PCs, routers and forms while ensuring that permanent instructions are generated in a timely fashion.
• Standardization – produce PCs, routers and associated form in-line with established standards.
• Reproduction and distribution – reproduce and distribute necessary copies with appropriate usage identification; maintain distribution logs and records of distribution.

1. 4 CONFIGURATION CONTROL OF PCs, ROUTERS

Ensures effective tracking and tracability of changes to AIs, PCs, routers, associated forms, specifications and drawings. Ensures that production and staffs have copies of the effective AIs, PCs, routers, specifications and drawings.

TYPICAL TASKS

• Maintain records of all changes and authorizations affecting PCs, routers and associated forms.
• Maintain records of all stations and authorized users of PCs, routers and associated forms.
• Ensures through effective distribution, updates and record keeping that stations and authorized users have copies of effective PCs, routers and associated forms.
• Effective PCs, routers and associated forms are the latest and current documents approved for production of parts.

1. 5 ETHICS AND VALUES

• Respects the values and code of ethics of the company.

TYPICAL TASKS

• Avoids conflict of interest situations.
• Ensures that management trust is not violated.
• Acts in the company bests interests.
• Supports client-centered delivery performance results.
• Seeks constant internal as well as external “client” feedback.
• Takes personal responsibility for quality of products or services rendered.
• Displays a positive, willing to work attitude, as someone who can be counted on to be at work, on time, every day.

1. 6 ENVIRONMENT, HEALTH & SAFETY (EHS)

• Respects the Environment, Health & Safety programs of the company.

TYPICAL TASKS

• Learns and understands company EHS rules and regulations.
• Wears protective equipment as required.
• Follows all safety rules.
• Reports safety hazards, unsafe acts, and any accidents as per company procedures.

EDUCATION

College degree in Science or the equivalent in a technical discipline and a good knowledge of statistical process control and document management computer related software.

PROFESSIONAL DESIGNATION

ISO certification would be an asset

EXPERIENCE

Previous relevant SPC analysis and document management

PERTINENT JOB SKILLS

TECHNICAL

• Develops / maintains a high degree of competency, as quality analyst and MDM technician in the following areas:
• Statistical process control
• Documentation production, reproduction and tracking methodology
• Computer-aided process for imaging & text.
• Howmet quality system
• ISO 9000, AS 9000 and D1-9000 standards
• Customer specifications and standards

PERSONAL

• Organized
• Attention to details
• Discipline
• Priority and time management
• Ability to and maintain high level of accuracy
• Analyze issues
• Use sound judgment

INTERPERSONAL SKILLS

• Build relationships

Team Work

• Fosters teamwork

COMMUNICATION SKILLS

• Effective communication

KNOWLEDGE

• Written and oral communications (both English & French)