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Director inside sales

National Bank

This is a Contract position in Montreal, QC posted September 6, 2023.

This is an opportunity to join the National Bank Trust (NBT) team, a Wealth Management business line known for its rigour and expertise. NBT manages close to $139 billion in assets under management and administration (as of October 31, 2022) and serves Personal Banking and Institutional Markets clients via its Trust Services. As a Director Inside Sales, your main mandate will be to increase the volume of business of our existing customers and by establishing high standards of customer experience.

Your job

  • Participate in the definition of objectives and list of deliverables in collaboration with key stakeholders
  • Plan, manage and respect deadlines
  • Effectively manage change
  • Build, train and mobilize a high-performance ”sales & service” team
  • Coach a team of professionals to help them grow and achieve their goals
  • Ensure a stimulating and collaborative work environment to attract and retain the best talents
  • Manage project risks including contingencies and critical path and provide mitigation plans
  • Ensure the management of problems and risk factors according to the governance in place
  • Contribute to problem solving and suggest alternative solutions to achieve objectives
  • Ensure that an appropriate methodology is used throughout the life cycle of projects

Your team

You report directly to the Vice President Institutional Markets and you act as a dynamic leader by mobilizing a team of 5 to 6 customer service directors.


  • Bachelor’s degree related to the sector of activity and 5 years of relevant experience or Master’s degree related to the sector of activity and six years of relevant experience
  • Five to ten years of experience in team management
  • Excellent knowledge of group retirement plans
  • A representative’s certificate in group insurance of persons issued by the AMF (completed or on the way) is required
  • Focused on providing solutions.
  • Self-assurance and ability to exert a positive influence while demonstrating sensitivity and professionalism.
  • Knowledge of the Microsoft Office suite (Word, Excel, Powerpoint)

Your benefits In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.

  • Health and wellness program, including many options
  • Flexible group insurance
  • Generous pension plan
  • Employee Share Ownership Plan
  • Employee and Family Assistance Program
  • Preferential banking services
  • Initiatives promoting community involvement
  • Telemedicine service
  • Virtual sleep clinic

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged. We’re putting people first: We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples’ lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees. We want our recruitment process to be fully accessible. If you require accommodations, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team? Ready to live your ambitions?