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Director Administration

Université McGill

This is a Full-time position in Montréal, QC posted April 3, 2018.

The School of Medicine of the Faculty of Medicine includes, amongst others, two units responsible for Undergraduate Medical Education (which trains students to become physicians) and for Postgraduate Medical Education (which trains physician residents to become specialists). The administrative support to students, residents, professors and academic leadership in both units is absolutely essential to their operations, accreditation and success; said support is offered by two teams consisting of some 50 administrative employees, unionized and non-unionized. We are currently looking to fill the newly created position of Senior Director, Administration and Operations, Health Sciences Education, to manage the overall portfolio of administrative services offered by the two teams and have oversight of staff as regards student affairs, HR, IT, finances, accreditation, curriculum review and liaising with physicians. The position also involves representing the units, advising and supporting the respective Associate Deans in their undertakings and activities and ensuring collaboration with the Deanery of the Faculty.

Primary Responsibilities:

  • Provide leadership and direction to the teams and ensure a strong administrative presence within the units
  • Provide guidance and support towards the administrative staffFoster a healthy and balanced relation between the administrative staff and academic teams making up the units
  • Define and organize the structure for all administrative support by the units with respect to student affairs, HR, IT, finances, accreditation, curriculum review and liaison with physicians in collaboration with the Associate Deans, Component Directors and with the Deanery
  • Plan, develop and implement administrative procedures, policies and processes to optimize administrative services in support of the unit goals and objectives and the School’s overall mission of teaching and training, also taking into account the Education Strategic Plan of the Faculty of Medicine
  • Develop an IT plan to optimally support the unitsProvide leadership and direction in the delivery of comprehensive policies, programs and systems to the units. Contribute to the units’ strategic direction, plans, accreditation and quality control exercise, and curriculum review objectives by identifying administrative issues and opportunities and evaluating organizational impact and cost
  • Provide authoritative advice to staff, professors, component directors and academic leadership on governance, accreditation, administrative issues, policies, procedures, and guidelines
  • Develop, implement and monitor services provided to all stakeholders of the units. Evaluate overall effectiveness to ensure unit goals and objectives are met and are coherent with the School’s mission
  • Oversee the development and implementation of new initiatives that support the strategic direction of the unit by keeping abreast of new developments and trends in University administration. Represent the units at internal and/or external meetings
  • Participate in the strategic planning of the units; define the annual operational objectives and align relevant strategies
  • Foster relationships with McGill’s Central Administration colleagues, McGill Health network hospital colleagues and external organizations

Education:  Undergraduate degree and Graduate degree in related fields

Experience:  12 years of work experience at a senior management level either in a large academic, public or private institution

Strong leadership and humanism. Team management skills and ability to communicate diplomatically but firmly. Up to date knowledge of best practices in the areas of Human Resources, Governance, Information Technology and Lean Management. Proven ability to solve complex problems. Demonstrated ability to lead, coach and motivate a team with advanced knowledge in their respective fields. Superior negotiation skills, including the ability to diagnose key issues and achieve consensus. Advanced ability to bring groups together and promote cross-collaboration. Experience working with diverse constituencies at all levels. Proven experience acting as a change agent and champion within an organizational setting. Demonstrated ease at grasping the administrative impact of legal documentation. Familiarity with the social, political and cultural environments of Montreal and Quebec. Understanding of the University’s organizational structure and governance, and administrative policies and procedures. Fluently bilingual, French & English spoken and written.

Skills Required

  • Education level: University
  • Work experience (years): 10+ years


Salary: N/D

How to Apply