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Customer Service Agent

Personnel ALTER EGO inc.

This is a Full-time position in Montréal, QC posted February 1, 2019.

Our client, a Medical Clinic located in the Rosemont-La Petite-Patrie district and the Plateau is looking for a customer service agent for a full-time permanent position.

Job Description:

  • Making appointments
  • Confirmation of appointments
  • Fax and email management
  • Waitlist Management
  • To know how to manage the requests of the doctors

Schedule: Full time 5 days/week on day schedules from Monday to Friday (37.5 h/week)

Possibility to work a few weekends on occasion.

Salary: Starting at $16/hour

If you recognize yourself in this description, don’t hesitate to contact us!

  • Minimum of 1 year experience in customer service
  • Professional attitude
  • Ability to communicate with customers, diplomacy, politeness and empathy
  • Priority management, work organization, efficiency
  • Attention to detail, rigor
  • The ability to work in a team
  • Ability to maintain a steady pace of work
  • Excellent command of the spoken French language, bilingualism an asset

Skills Required

  • Education level: Professional
  • Work experience (years): 0-2 years


Salary: 16.00$ per hour