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Customer service agent – Full time evenings and overnight

i24 Solutions de gestion d’appels

This is a Full-time position in Montréal, QC posted September 7, 2018.

We’re looking to add full and part time customer service stars to join our superheroes team.

i24 Call Management Solutions takes pride in the strength of our award-winning team of agents.

Were an inbound call management center (no outbound selling) dedicated to helping companies across Canada serve their customers. We’re internationally known for our outstanding customer service and employee development. We’re a company that you can be proud to be a part of.

We’re serious about service… and fun.

Because we are a 24 hour, 7 day a week company, our work schedules include day, afternoon or evening shifts as well as rotational weekend work. Motivation and flexibility are assets. Our work space is busy with various levels of call volumes.

Our training is comprehensive. Once completed and a consistent level of service excellence is achieved, agents are given the opportunity to work from home. (if home-based work conditions are met)

Motivated? Some of our past entry-level employees have advanced to dispatch, supervisor and even managerial positions.

Interested candidates can send their CV or apply through our website www.i24image.com/careers/.

Professional level of spoken and written English

  • Conscientious, empathetic and customer service oriented
  • Superior communication and listening skills
  • Sense of humour
  • Strong work ethic and team player
  • Computer literate
  • Like to dress up at Halloween

Previous experience is a plus, but not obligatory.

Skills Required

  • Education level: High school
  • Work experience (years): 0-2 years

Package

Salary: 14.00$ per hour


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