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Business Services Clerk

CBRE

This is a Contract position in Montréal, QC posted May 13, 2018.

JOB SUMMARY

The purpose of this position is to perform clerical duties in accordance with the office procedures of individual departments. May include a combination of answering telephones, bookkeeping, typing or word processing, stenography, office machine operation, and filing.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES

  • May maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
  • May answer telephones, direct calls, and take messages.
  • May be responsible for meeting room housekeeping and maintenance including setup as required.
  • May be responsible for Fixed Asset Deployment, including set-up of training rooms based on client preferences, manage hardware inventory, and ensure high value assets are deployed in a timely manner. Physical inventory scans are required upon deployment.
  • May open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
  • May compile, copy, sort, and file records of office activities, business transactions, and other activities.
  • May review files, records, and other documents to obtain information to respond to requests.
  • May be responsible for Records Management, including ownership of Records Management nationally.
  • May be responsible for scheduled and on-call maintenance support for convenience copiers, network printers, and MFD’s.
  • May be responsible for processing routine maintenance and basic repairs, replacing functional parts and consumable supplies.
  • May work with appropriate service support personnel (Hot Line, Print team) to resolve printer issues.
  • May be responsible for technical support, including maintaining operating environments, computer equipment maintenance, facilitating video conferencing, hardware and software installation and maintenance, and database management.
  • May respond to client inquiries or concerns and solution accordingly.
  • May prepare monthly statistical/measurement reports.
  • May assist with installation, client education and training sessions for copiers, printers, and fax.
  • May be responsible for key control, badge control, and badge access
  • Other duties may be assigned as necessary.

    SUPERVISORY RESPONSIBILITIES No formal supervisory responsibilities in this position.

EDUCATION and EXPERIENCE

·         High school diploma or general education degree (GED) required.

·         Strong technical and computer skills are preferred.

·         1-2 years of administrative and customer service experience required.

CERTIFICATES and/or LICENSES

·         None

 

COMMUNICATION SKILLS

·         Ability to write routine reports and correspondence.

·         Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding.

·         Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor.

 

FINANCIAL KNOWLEDGE

·         Ability to calculate simple figures such as percentages.

REASONING ABILITY

·         Ability to understand and carry out general instructions in standard situations.

·         Ability to solve problems in standard situations.

·         Requires basic analytical skills.

 

SCOPE OF RESPONSIBILITY

·         Decisions made with general understanding of procedures and company policies to achieve set results and deadlines.

Errors in judgment may cause short-term impact to co-workers and supervisor.

Jobillico

Skills Required

  • Education level: None
  • Work experience (years): None

Package

Salary: N/D


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