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BUSINESS DEVELOPMENT ASSISTANT

Trylon Apartments Hotel

This is a Full-time position in Montréal, QC posted April 5, 2018.

Trylon Apartments & Hotel is a family owned business and we have close to 600 apartments furnished and unfurnished rented on short or long term basis. Our buildings are located in downtown area and in Côte-des-Neiges / Outremont area.

Seeking a Business Development Assistant is to give support to the sales department and the customer development relationship manager. A business development assistant will also typically be responsible for generating clients’ data, solving their day-to-day queries, answering emails, and other customer-related interactions. A business development assistant must also maintain a customer database effectively to enable the easy and speedy recovery of a given customer’s details.

Primary responsibilities include:

Provide general administrative support to the Business Development Department

Assist with establishing, managing, and maintaining impeccable relationships with customers

Schedule and book property and apartment visits

Complete a variety of data entry and administrative tasks accurately and in a timely manner.

Receiving and communicating client requests with the other departments, follow up on the work orders and ensure guest satisfaction

Assisting with business development, proposal writing, lead follow-up, and appointment setting.

Assisting with account management and client communication

Prepare monthly reports with the arrivals and departure and plan all the necessary work with housekeeping and maintenance departments

Post ads with the available apartments

Design and implement the social media strategy (Facebook and Instagram), organize posting schedules, English-French redaction, copywriting and content creation

Concevoir et mettre en œuvre la stratégie des médias sociaux (Facebook et Instagram), organiser les horaires d’affichage, la rédaction en français et en anglais, la rédaction et la création de contenu

Skills:

Genuine love for people and a passion for delivering excellent customer service

Ability to follow through

Demonstrate a solid sense of priority

Works well in a team environment

Articulate and well spoken, strong communicator in English and French, a third language is an asset

Determined, persistent, passionate, well organized, meticulous and reliable

Driving licence


Requirements:

College diploma

Minimum 2 years of customer service experience preferably in hospitality industry

Social Media experience or willingness to learn

We offer:

A nice working environment downtown Montreal at 5 minutes walk to Place des Arts Metro station

Access to the building amenities

Discounted rates for the family members for the short term rentals

*We thank all applicants for their interest in our company, however only those selected for an interview will be contacted.* N.B. The masculine gender is used indiscriminately and for the sole purpose of lightening the text.

Skills Required

  • Education level: College
  • Work experience (years): 3-5 years

Package

Salary: N/D

How to Apply