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Advisor Digital Transformation

National Bank

This is a Contract position in Montreal, QC posted October 13, 2021.

Employee Status: Regular
Schedule: Full-time

Digital Transformation Advisor, Private Banking 1859

Being an Advisor on the Private Banking 1859 digital transformation team means working as a team in an environment where you can excel while building solid connections with all other Bank sectors.You will have the opportunity to learn and develop within a team that puts client satisfaction at the heart of decision-making and values performance, collaboration and innovation.

Your role:

  • Digital strategy and defining business needs:
  • Work within the delivery priorities agreed on as a team, while focusing on business value
  • Coordinate workshops to understand business issues: collect, document and analyze the needs of the sales force and clients
  • Help the team define potential digital solutions and target business practices to optimize operational processes and the client/employee experience, while ensuring they are in line with and relevant to the business objectives and challenges
  • Analyze all digital inputs and make recommendations for optimization
  • Set up optimizations using the existing technologies and collaborative tools
  • Work with various stakeholders (IT and business clients)

Rollout and change management:

  • Coordinate projects/initiatives and define the rollout strategies
  • Participate in change management and coordinate the rollout of solutions with the sales force
  • Analyze the impact of projects from other business lines on PB 1859 and provide recommendations for change management
  • Keep documentation up to date based on rollouts

It will be through your leadership, your taking charge of initiatives, your ability to propose innovative solutions and your collaboration that you will stand out.

  • Bachelor’s degree related to the industry and 5 years of relevant experience OR Master’s degree related to the industry and 3 years of relevant experience
  • Experience in optimization and automation of processes and procedures
  • Experience in change management/delivery of initiatives in Agile mode
  • Able to summarize issues and recommend solutions
  • Experience in the banking/or financial services industry, an asset
  • Advanced knowledge of collaborative tools
  • Knowledge of CRM software, an asset
  • Listening, communication and writing skills, and able to influence others
  • Discipline, analytical mindset, autonomy, innovation, and team spirit
  • Bilingualism, spoken and written (English and French)

Your benefits

Upon hiring, you’ll be eligible for a wide range of benefits. In addition to competitive compensation, we offer attractive and flexible benefits for you and your family:

  • Health and wellness program, including many benefits

  • Flexible group insurance

  • Defined benefit pension plan

  • Employee Share Ownership Plan

  • Employee and Family Assistance Program

  • Preferential banking services

  • Community involvement program

  • Telemedicine

  • Virtual sleep clinic

These are just some of the many benefits we offer. We’ve introduceda number ofadditional measures to ensure your health, safety, and well-being during the pandemic.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

People first

We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives.

Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that’s accessible to all employees.

We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during our initial conversations.

We welcome all candidates! What can you bring to our team?

Are you ready to live your ambitions?


JobField: Project Management
Unposting Date: 2021-10-27
Job Number: OPE002SK
Posting Date: 2021-10-13